Dream Drivers — Privacy Policy

Introduction

Welcome to Dream Drivers’ privacy policy. We own and operate an online delivery solutions service (Service) which can be accessed via a web-based site atwww.dreamdrivers.co.uk and through our mobile app (together the Platform). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data if you are a Customer User or Driver (collectively referred to as you in this privacy policy).

  • Customer User: any individual employee, contractor or agent of any business entity which either (a) lists its required driving shifts (Shifts) on the Platform or (b) is authorised by us to use the Services for their own internal booking management purposes (each a Customer).
  • Driver: any individual driver who registers on the Platform.

Important information about who we are

Driver Share Ltd (company number SC81929), trading as Dream Drivers is the controller and responsible for your personal data (collectively referred to as Dream Drivers, we, us or our in this privacy policy).

Contact Details

Full name of legal entity: Driver Share Ltd

Email address: Info@dreamdrivers.co.uk

Postal address: 85 Glasgow Road, Edinburgh, EH12 8LJ

UK’s Information Commissioner’s Office Registration Number SC819294

Complaints

You have the right to lodge a complaint with a supervisory body. The relevant authority in the UK is the Information Commissioner’s Office (ICO). If you do have a complaint, please contact us first so we can try to resolve it: Info@dreamdrivers.co.uk.

Changes to this privacy policy

We keep our privacy policy under regular review and reserve the right to update this privacy policy from time to time. This privacy policy was last updated on 10th November 2025.

Third-party links

Our Platform may include links to third-party websites, plug-ins and applications. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Platform, please read the privacy policy of every site you visit.

The data we collect about you

Personal data means any information about an individual from which that person can be identified. The type of data we collect will depend on how you interact with us.

Categories of personal data

  • Contact Data: name, email, postal address, telephone numbers, proof of identity (Drivers).
  • Driver Data: driving licence, vehicle details, live location (Drivers).
  • Financial Data: bank account and payment card details.
  • Transaction Data: details of services you purchase via our Platform.
  • Technical Data: IP address, browser type/version, time zone, OS, plugins.
  • Profile Data: username/password, interests, preferences, feedback.
  • Usage Data: information about how you use the Platform.
  • Marketing Data: preferences for receiving marketing and communications.

We do not knowingly collect data relating to children under 13, special category data or criminal conviction data.

How is your personal data collected?

We collect personal data via several routes:

  • Direct interactions: when you sign up, register or contact us.
  • Automated technologies: cookies and similar tech (see Cookies section).
  • Third parties & public sources: analytics providers and public records.

How we use your personal data

We will only use your personal data when the law allows us to (e.g. consent, contract, legitimate interests, or legal obligation). We use data to provide the Platform, manage our relationship, administer and protect the business, improve services and deliver marketing where permitted.

Examples of purposes

  • Provide access to the Platform and verify identity.
  • Manage your account and notify you about terms/privacy updates.
  • Operate, secure and analyse the Platform (fraud prevention, troubleshooting).
  • Use analytics to improve the Platform and target suggestions.
  • Track live Driver location where necessary to perform contractual duties.

Marketing communications will only be sent where you have not opted out.

Cookies

You can set your browser to refuse cookies. If you disable cookies, some parts of the website may not function properly. For more information see the ICO guidance on cookies.

Disclosures of your personal data

We may share your personal data with: other Users (for booking shifts), third party service providers (payments, hosting, analytics), professional advisers, authorities (regulators, law enforcement) and corporate partners (in the event of a sale/transfer).

All third parties are required to respect the security of your data.

International transfers & Data Security

At present, we do not transfer your personal data outside the UK. If we do in future, we will implement safeguards. Whilst we take reasonable measures, transmission via the internet is never completely secure and we cannot guarantee absolute security.

We will notify you and regulators where legally required in the event of a breach.

Data retention

We will retain personal data only as long as necessary to fulfil the purposes and to meet legal, tax or accounting requirements. In some cases anonymised data may be retained indefinitely for research or statistical uses.

Your legal rights

Under UK data protection law you have rights such as:

  • Right to be informed (this policy)
  • Right of access (SAR)
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object
  • Right to data portability

To exercise any rights contact us at Info@dreamdrivers.co.uk. We aim to respond within one month, but complex requests may take longer and we will keep you informed.

Driver Share Ltd — Dream Drivers

Postal address: 85 Glasgow Road, Edinburgh, EH12 8LJ